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Decision Making

Analyzing information, comparing alternatives, and making optimal choices. Spans from everyday small judgments to strategic organizational decisions.

The comprehensive competency of gathering information, evaluating alternatives, predicting outcomes, and choosing actions under uncertainty. It encompasses reading context, establishing criteria, and exercising judgment, decisively impacting individual performance and organizational direction.

🧠Thinking & Problem Solving
7 Levels
Published: Feb 21, 2026 · Updated: Apr 8, 2026 · v5

Levels

The stage of first becoming aware of decision-making as a concept. Most decisions are driven by habit or emotion, and explaining why you chose something is difficult. You tend to delay decisions or delegate them, and post-decision regret is frequent. Corresponds to the HHS Awareness level.

What Comes Next

If you've checked off most of this list, you're ready for the Criteria Builder stage, gathering information, establishing decision criteria, and building rationale through basic comparison of alternatives. Kahneman(2011)'s System 1/System 2 theory suggests pausing your fast intuitive judgment and deliberately activating slow analytical thinking before making choices.

References

U.S. Department of Health and Human ServicesCompetency Framework

5-level proficiency framework (Awareness to Expert) for decision-making competency, providing governmental authority as a U.S. federal accredited standard.

HHS Decision Making Competency Framework
Society of Decision ProfessionalsCertification

4-tier certification (Associate to Fellow) with 6 assessment domains systematizing expert-level decision-making competency for concrete behavioral criteria in checklists.

Society of Decision Professionals (SDP) Certification Levels
Annie Duketextbook

Separates decision quality from outcome quality, providing a probabilistic framework for judging under uncertainty. Directly informs the progression from intuitive decisions (L1-L2) to strategic judgment under uncertainty (L4-L5).

Thinking in Bets: Making Smarter Decisions When You Don't Have All the Facts
Tversky & Kahneman / Science (1974)academic_research

Nobel Prize-winning research empirically demonstrating the three major heuristics (representativeness, availability, anchoring) and systematic cognitive biases. Scientifically establishes the limits of intuitive judgment, providing core evidence for bias recognition and correction checklists across decision-making levels.

Judgment under Uncertainty: Heuristics and Biases

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Breaking down problems into clear, sequential steps and recognizing patterns to find efficient solutions. A universal thinking skill for structuring any complex task into actionable procedures.
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Bias Recognition
Identifying and correcting cognitive biases hidden in your own and others' judgments, a meta-cognitive skill that is the starting point for better decision-making, from self-awareness to systemic debiasing.
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Generating novel ideas by looking beyond established frameworks, reframing problems from fresh perspectives, and turning original concepts into tangible outcomes that create new value.
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Evaluating information and claims via logical reasoning rather than accepting them at face value. Asking the right questions for sound conclusions.
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The ability to systematically collect, analyze, and apply data to make informed decisions rather than relying on intuition or assumptions alone.
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Applying human-centered design processes to solve complex problems creatively, moving from empathizing with users to prototyping and iterating on solutions that deliver real value.
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Thinking & Problem Solving