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Communication

The ability to convey thoughts accurately, understand others' messages, and build mutual trust through effective exchange.

More than speaking well, communication encompasses listening, clear expression, nonverbal cues, persuasion, and conflict resolution. Required skill varies with relationship depth and influence scope. A core competency driving results in every role.

💬Communication
7 Levels
Published: Feb 21, 2026 · Updated: Apr 8, 2026 · v4

Levels

This is the stage where you first become aware of communication as a skill. You focus on saying what you want to say, with little awareness of how it lands. Nervousness or disorganized thoughts often cause you to miss key points during conversation.

What Comes Next

If you've checked off most of this list, you're ready for the Developing stage, paraphrasing what others say to check your understanding and consciously reflecting on how your words affect the other person. Bandura(1977)'s Social Learning theory suggests observing and modeling skilled communicators helps you start improving communication competence.

References

ReworkCompetency Framework

A 5-stage competency framework from Foundation to Master with observable behavioral indicators, directly mapping to Lv.1-2 (Foundation/Developing), Lv.3-4 (Competent/Advanced), Lv.5-7 (Expert/Master) boundaries.

Communication Competency Framework (Rework)
National Communication Association (NCA)Proficiency Scale

The authoritative standard from the premier U.S. communication scholarly body, defining 3 proficiency tiers across 8 core competencies, providing authoritative mapping for Lv.1 (Unsatisfactory) → Lv.3 (Satisfactory) → Lv.5+ (Outstanding).

The Competent Speaker Speech Evaluation Form (NCA)
PMC (National Library of Medicine)academic_research

A peer-reviewed academic paper presenting a 5-point evaluation scale across 6 communication domains, providing empirical evidence for designing observable behavioral indicators in Lv.2-4 checklists.

ComOn Check: A Tool for the Evaluation of Communication Skills
Spitzberg, B. H. & Cupach, W. R. (SAGE)textbook

Foundational textbook on communication competence research, presenting the dual-criteria model of appropriateness and effectiveness — informing the progression from Lv.1-3 (appropriateness focus) to Lv.4-7 (integrated effectiveness + appropriateness).

Interpersonal Communication Competence (Spitzberg & Cupach)

Related Guides

👂
Active Listening
The ability to fully focus on a speaker, understand their message and emotions, and respond in ways that build trust and mutual understanding.
📢
Giving Feedback
The ability to observe behavior accurately, structure growth-oriented messages, and deliver honest feedback that drives the receiver toward meaningful improvement.
🎭
Nonverbal Communication
Conveying and interpreting meaning through body language, facial expressions, tone of voice, and other non-verbal cues to enhance understanding and connection in every interaction.
🤲
Receiving Feedback
The ability to listen to feedback without defensiveness, recognize internal triggers that distort reception, and transform others' perspectives into a deliberate tool for personal growth.
📚
Teaching
The ability to design, deliver, and facilitate learning so that others acquire knowledge and skills, all the way through to real-world transfer.
🗣
Verbal Communication
Conveying your thoughts and intentions accurately and effectively through speech, from everyday conversation to strategic organizational messaging and communication system design.
Guides
Communication