Looking beyond surface symptoms, identifying the real problem worth solving, and articulating it clearly so that the right solution can follow.
Problem definition is the discipline of distinguishing symptoms from root causes, identifying which problems are worth solving, and structuring them in clear language. It goes beyond "what went wrong" to systematically explore "why it matters," "who is affected," and "what scope to address."
You sense when a situation is not right and can list what you observe on the surface. You tend to treat the first symptom you see as the problem itself and rely on others to define what needs solving. You are beginning to realize that problems may have layers beyond what is immediately visible.
What Comes Next
If you've checked off most of this list, you're ready for the Cause Tracer stage, questioning whether the symptoms you see are the real problem and tracing their underlying causes. Kahneman(2011)'s System 1/System 2 theory suggests pausing your fast intuitive reaction to symptoms and deliberately activating slow analytical thinking to explore causes beyond the surface.
5-level proficiency (BD/B/I/A/E) providing concrete behavioral indicators for problem identification, analysis, and diagnosis, directly used for observable behavior criteria in checklists.
5-tier certification (Foundation, Practitioner, Advanced, Expert, Coach) defining proficiency in situation appraisal, problem analysis, decision analysis, and potential problem analysis, providing domain-specific evidence for problem definition level boundaries.
Classic guide to recognizing, defining, and reframing problems. Provides authoritative theoretical foundation and methodology for the problem definition field.
International assessment measuring cognitive processes of problem exploration, understanding, representation, planning, and execution across 6 proficiency levels. Provides government-accredited evidence for stage-specific problem definition behavioral criteria.
