Counseling
일상에서 타인의 고민을 판단 없이 듣고 감정을 반영하며, 구조화된 대화로 상대가 스스로 해결책을 찾도록 돕는 역량.
관리자, 부모, 멘토 등 일상에서 타인의 이야기를 듣고 돕는 역할을 맡는 모든 사람을 위한 상담 역량입니다. 판단 없이 듣기, 감정 반영, 상담 구조화, 인지 재구성(Cognitive Reframing) 등 체계적 기법을 익혀 상대방이 스스로 해결책을 찾도록 촉진합니다. 전문 자격이 아닌 일상 대화에서의 돕기 역량에 초점을 맞춥니다.
Classifies counselling skills into 5 tiers (introductory → foundation → intermediate → professional → specialist) with explicit competency requirements and qualification criteria at each stage, directly informing Level Guide boundary design.
Systematizes 30 core counselor competencies into 4 categories (attitudes, personality, knowledge, skills). Provides concrete evidence for checklist items including communication, relationship building, empathy, and multicultural competency.
Structures the counseling process into 3 stages (exploration → goal setting → action) and presents key techniques for each stage (active listening, SOLER, reframing, SMART goals, etc.), used as behavioral evidence for level-specific checklist items.
Defines counselling skills competency standards for non-specialist practitioners. Its 3-stage structure (recognize, respond, refer) and ethical boundary setting align with L1-L3 design, lending credibility to the scope and standards of non-professional counselling.
